First Time? What to Expect When You Arrive at Mini Mall Storage

Storing family heirlooms, in between moves, or parking an RV over winter? Whatever you store, we’re here to help! Because we know it’s never ‘just’ storage.

We make storing simple. Learn what you can expect when you start storing with us with either simple online reservations or in-person support.

I choose simplicity.

If you prefer to do this alone, try our convenient online tools to choose the perfect storage unit. Then, go from phone to storage in as few as five taps on your device. You’ll get everything you need via email to get started and access your storage space.

  1. Find the right unit with the help of our online storage calculator and size guide.
  2. Reserve a unit online and follow the payment information steps.
  3. Get your easy-access unique gate passcode and unit number via email or text message.
  4. Use your gate passcode to enter the facility.
  5. Find your unit with accessible maps shown at entry and throughout the facility.
  6. Remove the green tag placed over your unit latch.
  7. Start storing. No sweat!
  8. Don’t forget to lock up! Use your own lock, or buy a disc lock online or in-store.

I choose support.

Our team of Storage Concierge Specialists are here to help you. throughout your time with us. Real people, real support. Visit or call one of our 60+ storage facilities to get help with storing. We can help you find the right unit and guide you along, so you’re prepared to start storing today.

  1. Visit or call one of our locations and we’ll suggest the right unit for your needs.
  2. Reserve a unit with a credit card and government-issued ID.
  3. Get a tour of our facility and your unit with a Storage Concierge Specialist
  4. Learn how our purchasable disc lock works to secure your unit.
  5. Sign your lease and other paperwork.
  6. Sign up for Auto-Pay and never worry about missing a monthly payment.
  7. Get your unique gate passcode for future entry to the facility.
  8. Start storing. No sweat!