First time use for me with storage units. Doug made my experience excellent and smooth with no trouble, also i found the socks he was wearing pretty cool!. Woul... Read More

First time use for me with storage units. Doug made my experience excellent and smooth with no trouble, also i found the socks he was wearing pretty cool!. Would recommend this storage unit for any other first timer or to anyone in general.

Doug made picking out a storage unit hassle and stress free! I will always bring my business here because of the friendly atmosphere!

Nice, decently priced storage units! Doug is awesome and very helpful.

I just wanted to say I recently relocated from the Chicago area and dealing with Doug the manager for the last few weeks has been awesome. He took the time to w... Read More

I just wanted to say I recently relocated from the Chicago area and dealing with Doug the manager for the last few weeks has been awesome. He took the time to walk me through the pricing and I was super surprised when I got there Monday and they were putting on new doors on the spaces and they started paving the back of the property close to my unit. Thanks again to Doug for being so patient and helping us get the right size storage. 5 stars from me!

We used them for two months and it was perfect. Cost and professionalism of this company is great!

I recently rented a unit at Mini Mall Storage in Mooresville, and I am absolutely thrilled with my experience! From the moment I walked in, the staff (Doug) was... Read More

I recently rented a unit at Mini Mall Storage in Mooresville, and I am absolutely thrilled with my experience! From the moment I walked in, the staff (Doug) was incredibly friendly and helpful, making the entire process smooth and stress-free. The facility is spotless, well-maintained, and secure, giving me complete peace of mind that my belongings are safe. They've made some fantastic recent improvements, including upgraded security systems, freshly paved driveways, and enhanced lighting throughout the site. Plus, the convenient location and flexible access hours make it super easy for me to visit whenever I need. I highly recommend Mini Mall Storage to anyone looking for a top-notch storage solution!

Doug made this experience very easy and stress less. As long as he works here I will be coming back as long as I need

Great people to work with and very professional. Would recommend to anyone

Diane and Judy were more than helpful after I lost my rental key and inevitably needed a replacement lock. Removing the lock is no easy task , but they removed ... Read More

Diane and Judy were more than helpful after I lost my rental key and inevitably needed a replacement lock. Removing the lock is no easy task , but they removed it diligently and swiftly. Thank you for your great customer service and professionalism women!

Absolutely a great place to rent! Danny is awesome! Great customer service!

Took less than 15 minutes. Very nice and friendly! 10/10 recommended!

Very friendly and professional, prices are affordable!

Great customer service and nice facilities as well. Definitely recommend to who ever is need of storage.

Love this place! Me and my family have rented from here several times throughout the years! Great people, location, and units are always kept nice!!

Danny helped me get a storage unit today. Service was fast and very easy. Definitely recommend seeing him if you need a storage unit!

Very nice woman at the check in. It's nice location. Reasonable prices so glad I picked this one

I had a great experience with getting my son a storage unit. The gal that helped me was very nice and helpful to my needs. Highly recommended

This place is great. They work with you if you have any issues. I would recommend if you are looking for storage.

Chanele was perfect!! So glad she was able to help me set up a storage unit !

Chanele darner made my day by being easy and simple! Very helpful on the suggestions ! Also very professional and polite!

Awesome place! Chanele is a total lifesaver!! First day my daughter messed my lock up n Chanele came right away n fixed it for us! The property is very well mai... Read More

Awesome place! Chanele is a total lifesaver!! First day my daughter messed my lock up n Chanele came right away n fixed it for us! The property is very well maintained n the prices are reasonable! The units are even lit so convenient! Would definitely recommend!! 5 stars!!

This is a great storage facility. The customer service is fantastic. They are always willing to help. I would recommend this place to anyone looking for somewh... Read More

This is a great storage facility. The customer service is fantastic. They are always willing to help. I would recommend this place to anyone looking for somewhere to store your belongings, big or small.

Had a fantastic experience with Mini Mall Storage in Mooresville. I am in the process of moving to a new place and had to figure out where to put some of me bel... Read More

Had a fantastic experience with Mini Mall Storage in Mooresville. I am in the process of moving to a new place and had to figure out where to put some of me belongings. Chanele was very helpful and made the process very smooth with no issues at all. Her help was greatly appreciated! Would definitely use again!

Chantel an Crystal are amazing, Oh my goodness we were truly blessed by them both above above above an beyond kindness,polite an very helpful I recommend this p... Read More

Chantel an Crystal are amazing, Oh my goodness we were truly blessed by them both above above above an beyond kindness,polite an very helpful I recommend this place to all an anyone.

Crystal and and channel were so helpful. When I lost my key to my padlock for my unit they worked super hard and quick to assist me with cutting to the lock eve... Read More

Crystal and and channel were so helpful. When I lost my key to my padlock for my unit they worked super hard and quick to assist me with cutting to the lock even when it broke their power tools free of charge they are awesome

Mini Mall is awesome! The manager helped me get a unit that fit my things perfectly. I’m so excited to store things in a safe place with a great manager.

Chanele was great! It was easy to get everything started and I was able to move in same day!

Great place to store your life when life flips upside down. The staff is fantastic!!! Chanele Thank you so much for helping figure out what my mom needed. Your ... Read More

Great place to store your life when life flips upside down. The staff is fantastic!!! Chanele Thank you so much for helping figure out what my mom needed. Your patience and kindness made her feel so comfortable and at ease with leaving her stuff there. Thank you!!! I will definitely recommend

Overall wonderful experience. Chanelle was very helpful, and the process of renting to compled was easy. Thank you for making this process stress free. Rose

Amazing store, they are offering very reasonable prices, they offer spectacular customer satisfaction and not just that but they also are very caring about you ... Read More

Amazing store, they are offering very reasonable prices, they offer spectacular customer satisfaction and not just that but they also are very caring about you in general! I hope this helps! Peace and blessings!

Never had a storage unit before. I found these folks online and immediately noticed the cheaper prices as compared to other facilities nearby for the same size... Read More

Never had a storage unit before. I found these folks online and immediately noticed the cheaper prices as compared to other facilities nearby for the same size unit. Quick and painless setup process. Received immediate contact from Chanelle, who was very friendly and helpful. Had 1 minor hiccup, which was due to my ignorance, but it was quickly resolved in a very non-stressful way with their help. Highly recommend this business to others.

Quick, professional and made sure we were happy with the unit before assigning it to us.

Super easy. I called ahead to let them know I'm coming in a couple weeks, they called to confirm, the day my out of state shipment arrived, I was able to phone... Read More

Super easy. I called ahead to let them know I'm coming in a couple weeks, they called to confirm, the day my out of state shipment arrived, I was able to phone the central office, book a unit, get a code and unload even before the office on site was open. Great customer service. I was even able to take my dog with me, let her jump out of the truck and stretch a bit while I unloaded the Semi. Even the front desk person said hi and pet my dog. Very friendly and relaxed kinda place.

Clean and well organized. Dottie is professional, friendly, good humored and extremely helpful.

Dottie is a great person who is listens and helps to find what you are needing. Great person to rent from.

Excellent service! Amber was so friendly and answered all of my questions and concerns. She made this experience a breeze. I would definitely recommend these st... Read More

Excellent service! Amber was so friendly and answered all of my questions and concerns. She made this experience a breeze. I would definitely recommend these storage units!

Dottie was great and pleasure to do business with!

I want to give a HUGE SHOUT-OUT TO DOTTIE me and my wife where in a bad spot and got behind and she bent over backwards to help us Dottie if you read this your ... Read More

I want to give a HUGE SHOUT-OUT TO DOTTIE me and my wife where in a bad spot and got behind and she bent over backwards to help us Dottie if you read this your an angel and thank you so much for everything sincerely- David Allen

Dottie is amazing... She was very helpful and when I needed a storage to put my belongings in while we were remodeling she helped me to the correct size ...we n... Read More

Dottie is amazing... She was very helpful and when I needed a storage to put my belongings in while we were remodeling she helped me to the correct size ...we no longer need storage at this time but if I ever do need to use storage I hope Dottie or someone just as helpful will be there .

I'm so glad I chose to go here, Dottie Trahan is so amazing and super nice. She helped me choose the right size for all of my belongings.

Best storage near Mooresville Indiana! Clean units and plenty of large parking spaces for RV’s, Boats, Cars, and Trailers. Very friendly staff!

Dottie is GREAT! She said come visit here she has units available !!

She is very helpful and very polite when I ho in to pay my bill

Dottie is the best manager in town.

Dottie was and is a great manager. Chanele is a great manager that also goes above and beyond for the customers! Knowing that, even the management can't contro... Read More

Dottie was and is a great manager. Chanele is a great manager that also goes above and beyond for the customers! Knowing that, even the management can't control what they don't have control over. Chose wisely, after all, the decision is yours! Have a wonderful day!

The weeds have gotten really tall and out of control on the lot where the campers rent spaces. The property has really gone downhill since it changed ownership�... Read More

The weeds have gotten really tall and out of control on the lot where the campers rent spaces. The property has really gone downhill since it changed ownership…my husband said he has tried to contact management several times regarding the state of the property but has never been contacted after leaving his information. Really poor way to run a business…

Yet another update. All the recent reviews with glowing praise about this place look organic, but look at the review history behind them. None of them are from ... Read More

Yet another update. All the recent reviews with glowing praise about this place look organic, but look at the review history behind them. None of them are from this area. All your reviews are from places in California or somewhere hundreds or thousands of miles away, but you rent a storage unit in Mooresville, Indiana? Hmm. I was suspicious of it before when someone created an account just to take a shot at me when I mentioned they had let one of their former office managers go (who, by the way, I have no connection to whatsoever), but now I'm positive they're buying reviews. The local management has always been great, but I can't rate any higher than one star because I seriously question the ethics of this company at the corporate level. __________ Updating my review again to let anyone who may want to rent here know that they will ruthlessly bend you over with rate increases. I've rented here for 10 years as of this writing. The old ownership never raised my rent. The new ownership has increased rent three times. With the new rate increase effective January 1, 2025, I will now be paying triple my initial rate for the same unit. This property is exactly the same as it was over 30 years ago when the Overtons built it and the same as it was two years ago when it was sold. Where's all the extra money going? Something that also raises eyebrows: when this property was under the old ownership and the old name (Safe Guard Self Storage), they only got 21 reviews on Google. In the two years Mini Mall has owned the property, they have 93 reviews. Again, let me reemphasize Mini Mall has changed nothing about this property since they bought it except charging more for the rent. You be the judge if these reviews are legit. Maybe I'm the only one who isn't fond of my rent tripling over a period of 25 months. I don't typically write bad reviews, but it's deserved. This storage facility is changing and not for the better.

Updating my review again to let anyone who may want to rent here know that they will ruthlessly bend you over with rate increases. I've rented here for 10 years... Read More

Updating my review again to let anyone who may want to rent here know that they will ruthlessly bend you over with rate increases. I've rented here for 10 years as of this writing. The old ownership never raised my rent. The new ownership has increased rent three times. With the new rate increase effective January 1, 2025, I will now be paying triple my initial rate for the same unit. This property is exactly the same as it was over 30 years ago when the Overtons built it and the same as it was two years ago when it was sold. Where's all the extra money going? Something that also raises eyebrows: when this property was under the old ownership and the old name (Safe Guard Self Storage), they only got 21 reviews on Google. In the two years Mini Mall has owned the property, they have 93 reviews. Again, let me reemphasize Mini Mall has changed nothing about this property since they bought it except charging more for the rent. You be the judge if these reviews are legit. Maybe I'm the only one who isn't fond of my rent tripling over a period of 25 months. __________ I've had a unit here for almost 10 years. The previous ownership never raised my rates when they had every right to do so. Since the new ownership took over, they've raised my rates twice and have now decided to tack on nearly $20 extra every month in fees while making zero improvements to the property. I'm sure the canned response to this review will be they had to tack on these rate increases and fees because their competitors are doing it and the economy isn't so hot for storage businesses, but the economy is just as hard for your customers. I also find it extremely disappointing to learn in the middle of all of this that the reason the office was closed a couple months ago for several weeks was because they fired Dottie, who was always a wonderful property manager and went above and beyond to help at every opportunity. I don't typically write bad reviews, but it's deserved. This storage facility is changing and not for the better.

Updating my review again to let anyone who may want to rent here know that they will ruthlessly bend you over with rate increases. I've rented here for 10 years... Read More

Updating my review again to let anyone who may want to rent here know that they will ruthlessly bend you over with rate increases. I've rented here for 10 years as of this writing. The old ownership never raised my rent. The new ownership has increased rent three times. With the new rate increase effective January 1, 2025, I will now be paying triple my initial rate for the same unit. This property is exactly the same as it was over 30 years ago when the Overtons built it and the same as it was two years ago when it was sold. Where's all the extra money going? Something that also raises eyebrows: when this property was under the old ownership and the old name (Safe Guard Self Storage), they only got 21 reviews on Google. In the two years Mini Mall has owned the property, they have 93 reviews. Again, let me reemphasize Mini Mall has changed nothing about this property since they bought it except charging more for the rent. You be the judge if these reviews are legit. Maybe I'm the only one who isn't fond of my rent tripling over a period of 25 months. __________ I've had a unit here for almost 10 years. The previous ownership never raised my rates when they had every right to do so. Since the new ownership took over, they've raised my rates twice and have now decided to tack on nearly $20 extra every month in fees while making zero improvements to the property. I'm sure the canned response to this review will be they had to tack on these rate increases and fees because their competitors are doing it and the economy isn't so hot for storage businesses, but the economy is just as hard for your customers. I also find it extremely disappointing to learn in the middle of all of this that the reason the office was closed a couple months ago for several weeks was because they fired Dottie, who was always a wonderful property manager and went above and beyond to help at every opportunity. I don't typically write bad reviews, but it's deserved. This storage facility is changing and not for the better.

I've had a unit here for almost 10 years. The previous ownership never raised my rates when they had every right to do so. Since the new ownership took over, th... Read More

I've had a unit here for almost 10 years. The previous ownership never raised my rates when they had every right to do so. Since the new ownership took over, they've raised my rates twice and have now decided to tack on nearly $20 extra every month in fees while making zero improvements to the property. I'm sure the canned response to this review will be they had to tack on these rate increases and fees because their competitors are doing it and the economy isn't so hot for storage businesses, but the economy is just as hard for your customers. I also find it extremely disappointing to learn in the middle of all of this that the reason the office was closed a couple months ago for several weeks was because they fired Dottie, who was always a wonderful property manager and went above and beyond to help at every opportunity. I don't typically write bad reviews, but it's deserved. This storage facility is changing and not for the better.

Highly do not recommend using this facility. The rates KEEP increasing and the most recent price gouge was a $99 increase! Oh but wait! There’s more! Now t... Read More

Highly do not recommend using this facility. The rates KEEP increasing and the most recent price gouge was a $99 increase! Oh but wait! There’s more! Now they are also adding on a $10.99 administration fee AND a $3.99 payment processing fee AND a $5.99 facility management fee.

At one time not so long ago this use to be such a great place to store your stuff and have a great laugh. The previous ones cared. Now I wouldn't recommend Mini... Read More

At one time not so long ago this use to be such a great place to store your stuff and have a great laugh. The previous ones cared. Now I wouldn't recommend Mini Mall to anyone.

Dottie is GREAT! But this Company fired her for being honest and caring! And they sell protection plans for 19.95 and let you believe it's Insurance. It's not I... Read More

Dottie is GREAT! But this Company fired her for being honest and caring! And they sell protection plans for 19.95 and let you believe it's Insurance. It's not Insurance and it's in house...Real Insurance is so much cheaper and better protection than the 5000.00 mini mall offers...shop mom and pop shops not corporations like this one...

This company has so many reviews from employees guess that shows who they are lol ? ? Please know that Insurance and a protection plan are totally different! C... Read More

This company has so many reviews from employees guess that shows who they are lol ? ? Please know that Insurance and a protection plan are totally different! Call your local insurance company and cover your belongings! 19.95 a month is crazy an insurance company would charge you much less!! And 99.9 % of home owners insurance that you already have covers it already call and ask your agent ? ? Do not believe the specials they offer. The 2nd month free was a joke.

Ever since Dottie left this place has gotten so much worse than when they switched ownership. I’m locked out on the first which is a working day because you s... Read More

Ever since Dottie left this place has gotten so much worse than when they switched ownership. I’m locked out on the first which is a working day because you shut access codes off before I am even late. You have gotten thousands from me in late fees which is absolutely insane and when I get my budget back to where it’s payed without having a late fee , I’m locked out and not one employee on the premises so my 16 year old daughter has to crawl under the fence the last two months to avoid your ridiculous late fees then “lien fees”. I’m so disappointed with this establishment. Been there 2 years and my ex husband had been there and still there also for 8 years. We will be pulling our stuff. This is ridiculous. To not have an employee during a work week so I can pay and I need that employee because you’ve locked me out on the 1st!!!!! You will not have access to any credit card info so you get money orders. This is the worst place ever

Do NOT rent these units!!! They have sold the units in August and the new company has raised the rent outrageously, want to charge 19.95 a month for insurance!!... Read More

Do NOT rent these units!!! They have sold the units in August and the new company has raised the rent outrageously, want to charge 19.95 a month for insurance!!! PLEASE DON'T LET THEM RIP YOU OFF LIKE THEY HAVE ME!!!