My experience with Mini Mall Storage was exceptional, due entirely to the outstanding professionalism and service provided by Lindsay. Her communication throughout the entire process ... My experience with Mini Mall Storage was exceptional, due entirely to the outstanding professionalism and service provided by Lindsay. Her communication throughout the entire process was exemplary—clear, responsive, and consistently proactive. At every stage, she ensured I had the information I needed, often anticipating my questions before I even had the chance to ask them. What truly distinguished Lindsay, however, was the level of care and attention she devoted to making the entire experience seamless. She transformed what could have been a tedious logistical chore into a remarkably effortless process. Lindsay went well beyond the ordinary scope of customer service—demonstrating a rare combination of competence, sincerity, and genuine commitment to client satisfaction. She took the time to confirm that my unit suited my needs perfectly, and even assisted in guiding my car into the space with precision and patience. That kind of personalized assistance is exceedingly uncommon and speaks volumes about her dedication. Interacting with Lindsay was an absolute pleasure. Her professionalism is matched only by her kindness, and she reflects the highest standard of customer service. I recommend Mini Mall Storage—particularly with Lindsay’s guidance—without hesitation.

100 stars for Lindsay!!! Absolutely the best customer service! Very professional, personable, kind, and on point. Went above and beyond to make recommendations and make ... 100 stars for Lindsay!!! Absolutely the best customer service! Very professional, personable, kind, and on point. Went above and beyond to make recommendations and make this an easy transaction. Can’t say enough positive things. Thank you!!!

Lindsey at the state street store is not only an awesome person to deal with but very professional as well. Thanks for treating your customers ... Lindsey at the state street store is not only an awesome person to deal with but very professional as well. Thanks for treating your customers like people instead of just a number!!!

Lindsay at MiniMall storage helped me greatly by helping me find a new unit that would accommodate my vehicle. She did it in a matter ... Lindsay at MiniMall storage helped me greatly by helping me find a new unit that would accommodate my vehicle. She did it in a matter of minutes and I didn’t have to worry about anything.

Miss Lindsey at the Bristol Tennessee facility was amazing with explaining the email issue I had. I will look forward to dealing more with her ... Miss Lindsey at the Bristol Tennessee facility was amazing with explaining the email issue I had. I will look forward to dealing more with her in the future! If you want to rent a storage unit I highly recommend speaking with her, she was friendly, knowledgeable, and I might as well add cute too. Hope I didn’t spell your name incorrectly! Seriously speak with miss lindsey for all your rental needs!

Jeremy is very helpful with any questions I had and their prices are very affordable for the area! I’ve enjoyed renting a unit here! Jeremy is very helpful with any questions I had and their prices are very affordable for the area! I’ve enjoyed renting a unit here!

Great help getting everything set up great attitude and very helpful great place to have a storage unit would recommend it to anyone Great help getting everything set up great attitude and very helpful great place to have a storage unit would recommend it to anyone

Loved your representative at check in for reserved unit (Lindsay). Explained everything thoroughly, was extra helpful and very friendly. Willing to help every way she ... Loved your representative at check in for reserved unit (Lindsay). Explained everything thoroughly, was extra helpful and very friendly. Willing to help every way she could. I recommend this facility to everyone I know. Love, love her!!!

Lindsey at the Bristol Tennessee location was so helpful, answered my million questions and was so pleasant. She walked me through the whole process by ... Lindsey at the Bristol Tennessee location was so helpful, answered my million questions and was so pleasant. She walked me through the whole process by phone while I was traveling on the interstate toward her location and had my unit assigned, code selected and able to go right in when I reached the location. She is an asset to the Mini Mall Storage team!

Great customer service! Great customer service!

Very helpful!!! Polite and explains things well Very helpful!!! Polite and explains things well