Unités d’entreposage libre-service à Grande Prairie - 105 St.

Great customer service. Lady was very understanding on the phone when I told her my gate code wasn't working. Everything was sorted out wonderfully

This is our second experience with these guys. First time we rented 2 units and our experience was perfect from the beginning to the end. This time everything h... Read More

This is our second experience with these guys. First time we rented 2 units and our experience was perfect from the beginning to the end. This time everything has been even better.

Easy to apply for online and easy to find in city. Drive right up to storage areas. Open on weekends. Not bad prices and good deals on the first 2 months. What ... Read More

Easy to apply for online and easy to find in city. Drive right up to storage areas. Open on weekends. Not bad prices and good deals on the first 2 months. What more could you ask for?

Kari was so friendly and made the process so quick! The gates, units and yard are fantastic! Highly recommend the Mini Mall!

Very friendly and profesional explains everything in detail excellent price and size of storage highly recommend kari is fantastic a

Mini Mall Storage is the perfect solution for short term storage needs!! They have affordable options and excellent facilities!! I had no idea where to store o... Read More

Mini Mall Storage is the perfect solution for short term storage needs!! They have affordable options and excellent facilities!! I had no idea where to store our belongings for less than a month, I am so glad I called them!!!!

Kari was amazing. Quick tj access information for me and any questions I may have had. Service was great with her she's awesome. If I hearcof anyone needing spa... Read More

Kari was amazing. Quick tj access information for me and any questions I may have had. Service was great with her she's awesome. If I hearcof anyone needing space to rent, I will be sure to pass on this business. Thanks again Kari!!

Great service, great deals and the rental process was easy, clean and spacious storage and I would recommend???????

Friendly, helpful staff. Nice clean unit and lot.

The office staff were excellent. The rental process was quick and easy. The units were clean, well maintained & sealed. If you are needing a unit that can be ea... Read More

The office staff were excellent. The rental process was quick and easy. The units were clean, well maintained & sealed. If you are needing a unit that can be easily accessed with a trailer, make sure to let them know prior to renting. Cheers

Amazing staff! Very helpful, they got us set up with everything we needed!!

Phoned for a storage unit and Debbie answered my call, very pleasant, efficient and so helpful! She answered all my questions.

Great people. Very friendly. Helpful. Would definitely recommend for any storage needs

I walked into the facility and was greeted with welcoming smiles and before long looked at a couple rentals and chose one and within about 20 minutes we were si... Read More

I walked into the facility and was greeted with welcoming smiles and before long looked at a couple rentals and chose one and within about 20 minutes we were sitting down filling out paperwork for my new box.It was fast and very friendly.I had been here before which is why I went back.It wasn’t a painful process at all and appreciated tge staff helping be with my needs!

Amazing front desk !! The ladies helped out above average. Affordable and clean units. Moving my elderly moms things from BC and they gave a great price . I now... Read More

Amazing front desk !! The ladies helped out above average. Affordable and clean units. Moving my elderly moms things from BC and they gave a great price . I now have 2 units with them and no problems. Watson.S

Extremely friendly staff. Showed us the unit beforehand. Answered all of our questions. Would absolutely recommend using Mini Mall Storage.

The lady who answered the phone was so kind and she answered all my questions. Also I called around for almost an hour and they were LITERALLY THE ONLY PLACE WH... Read More

The lady who answered the phone was so kind and she answered all my questions. Also I called around for almost an hour and they were LITERALLY THE ONLY PLACE WHO PICKED UP and when they answered I was very happy with my customer service.

Debbie was a delight to work with. She gave me options of storage sizes and prices. She showed me how to use a seacan and offered me a bottle of water after I h... Read More

Debbie was a delight to work with. She gave me options of storage sizes and prices. She showed me how to use a seacan and offered me a bottle of water after I had spent 2 hours in the hot sun moving my items. The ladies here are very kind and helpful. The facility is clean and is easy and safe to use.

I am very please with my visit to mini mall storage! The help I got from Debbie was amazing, she went above and beyond. She was kind and helpful. Thank you!

Wonderful... the people who work here, especially Jodi, are great. I was renting a storage unit for at least 8 years and even after all that time the things I ... Read More

Wonderful... the people who work here, especially Jodi, are great. I was renting a storage unit for at least 8 years and even after all that time the things I was storing in their C-can was not moldy or damaged from temperature changes or rodents in any way. Also, throughout the 8 years the staff have been accommodating in every way. It's the little things, like remembering your name that makes you feel like you're renting from family and not a corporation.

Wonderful... the people who work here, especially Jodi, are great. I was renting a storage unit for at least 8 years and even after all that time the things I ... Read More

Wonderful... the people who work here, especially Jodi, are great. I was renting a storage unit for at least 8 years and even after all that time the things I was storing in their C-can was not moldy or damaged from temperature changes or rodents in any way. Also, throughout the 8 years the staff have been accommodating in every way. It's the little things, like remembering your name that makes you feel like you're renting from family and not a corporation.

Very good service and your employees are very nice and friendly and helpful

Very friendly and exstremly polite and easy to get set up to move in?

Debbie at the front counter, offered me options that made the most sense for me. Was patient and provided excellent customer service.

Had a great experience with not only the operators but the local employees and managers did above and beyond. You have to make sure you ask to speak with the gr... Read More

Had a great experience with not only the operators but the local employees and managers did above and beyond. You have to make sure you ask to speak with the grande prairie location because they can go that extra mile for you. If you have a special request, chances are, if you ask they will do their best to make it happen. Thanks Everyone! 11/10. Plus they have the best deals in town

Had a great experience with not only the operators but the local employees and managers did above and beyond. You have to make sure you ask to speak with the gr... Read More

Had a great experience with not only the operators but the local employees and managers did above and beyond. You have to make sure you ask to speak with the grande prairie location because they can go that extra mile for you. If you have a special request, chances are, if you ask they will do their best to make it happen. Thanks Everyone! 11/10. Plus they have the best deals in town

Had a great experience with not only the operators but the local employees and managers did above and beyond. You have to make sure you ask to speak with the gr... Read More

Had a great experience with not only the operators but the local employees and managers did above and beyond. You have to make sure you ask to speak with the grande prairie location because they can go that extra mile for you. If you have a special request, chances are, if you ask they will do their best to make it happen. Thanks Everyone! 11/10. Plus they have the best deals in town

Had a great experience with not only the operators but the local employees and managers did above and beyond. You have to make sure you ask to speak with the gr... Read More

Had a great experience with not only the operators but the local employees and managers did above and beyond. You have to make sure you ask to speak with the grande prairie location because they can go that extra mile for you. If you have a special request, chances are, if you ask they will do their best to make it happen. Thanks Everyone! 11/10. Plus they have the best deals in town

Had a great experience with not only the operators but the local employees and managers did above and beyond. You have to make sure you ask to speak with the gr... Read More

Had a great experience with not only the operators but the local employees and managers did above and beyond. You have to make sure you ask to speak with the grande prairie location because they can go that extra mile for you. If you have a special request, chances are, if you ask they will do their best to make it happen. Thanks Everyone! 11/10. Plus they have the best deals in town

Debby has been extremely helpful since day one! Great customer service, went above and beyond helping me out!:)

Excellent service was able to offer me what I needed at a better rate for me. Easy to deal and got me through quickly. Highly recommend.

Excellent customer service Debbie is so kind knowledgeable and thorough. The yard is very secure Units are fairly priced and promotion for a Free month. Feeling... Read More

Excellent customer service Debbie is so kind knowledgeable and thorough. The yard is very secure Units are fairly priced and promotion for a Free month. Feeling satisfied and secure about deciding to store here.

Very impressed with this company; so far, so good.? Needed a reliable, clean storage unit in Grande Prairie asap. Sent out several emails to inquire to some of... Read More

Very impressed with this company; so far, so good.? Needed a reliable, clean storage unit in Grande Prairie asap. Sent out several emails to inquire to some of the other storage facilities here, not even a reply. Christmas holidays made this even more challenging. Fortunately, Mini Mall WAS prompt and courteous. We were able to rent a large, clean unit for a very reasonable price. Easy sign up. All staff we interacted with to date have been helpful and pleasant. Compound has numerous security features and is clean and well maintained. Definitely recommended. Will update if any issues arise in future.

Beautiful service provided by customer service. As always. Thanks again

Great storage service! Friendly staff and clean units would recommend!

Affordable and secure site

The customer service is absolutely phenomenal! I originally had a small unit in the county yard, but when I needed more room, they helped me transition into a b... Read More

The customer service is absolutely phenomenal! I originally had a small unit in the county yard, but when I needed more room, they helped me transition into a bigger unit, a C-can specifically. The day I went to move my things into the C-can, I was having a lot of trouble opening the door. When I called the office about it, one of the lovely ladies drove all the way out to help me with it, and noting how difficult it was, requested the maintenance person take a look at it. Occasionally I lose track of the date and end up missing my payment on the first, but they send me a reminder email on the 3rd, before I get hit with late fees, which is a huge help for my ADHD brain. The staff are always nice and try their best to accommodate me, and the prices are pretty reasonable with a wide selection of unit sizes. Highly recommend for anyone in need of some extra storage space!

Accomodating people! Easy to talk to!

Debbie was absolutely amazing. Place closed at 5pm and we called at 4:45 to check availability. B-lined it over there and arrived there 5 mins before closing.... Read More

Debbie was absolutely amazing. Place closed at 5pm and we called at 4:45 to check availability. B-lined it over there and arrived there 5 mins before closing. She set us up with a storage unit and everything we needed, staying late to help us out. I can't thank her enough. Best rates around as well!

This was a very positive experience. After a year, nothing (no animals or bugs)) got in and nothing got wet. Woo woo! I had a mix up with my card one month and... Read More

This was a very positive experience. After a year, nothing (no animals or bugs)) got in and nothing got wet. Woo woo! I had a mix up with my card one month and they called me so I could fix it - it was easy. And it's right across from the U-Haul rental so picking it up was pretty easy too. They are always polite and helpful, even during move out stress. Much appreciated.

Receptionist was pleasant need easier access when trying to enter when you win auctions

Absolutely wonderful to deal with very helpful and very friendly reasonably priced

Very affordable, friendly staff, very clean. They seem to apperciate their customers. I like i can etransfer every month and not have to go in very convenient f... Read More

Very affordable, friendly staff, very clean. They seem to apperciate their customers. I like i can etransfer every month and not have to go in very convenient for me

Incredibly disrespectful over phone when there was clearly a miscommunication and the issue was resolved within the hour. Instigated negativity within the call ... Read More

Incredibly disrespectful over phone when there was clearly a miscommunication and the issue was resolved within the hour. Instigated negativity within the call almost immediately with condescending and patronizing responses (laughing before responding in return to confusion or questioning for clarity, the tone was negative, and the overall experience was unpleasant) unprovoked after trying to figure out a quick solution. Did not offer clear explanations or elaboration on previous conclusions met in a call earlier that week, which lead to a dilemma. It was an easy fix but the whole situation could've been handled with significantly better professionalism. The whole experience was extremely distasteful and a complete 180 from when I had originally rented out a storage unit.

Great facility with good security. When mini mall took over rates went up very quickly and have gone up year over year with a month or a bit more of notice and ... Read More

Great facility with good security. When mini mall took over rates went up very quickly and have gone up year over year with a month or a bit more of notice and now everything is online and no one on-site to speak with.

Great facility with good security. When mini mall took over rates went up very quickly and have gone up year over year with a month or a bit more of notice and ... Read More

Great facility with good security. When mini mall took over rates went up very quickly and have gone up year over year with a month or a bit more of notice and now everything is online and no one on-site to speak with.

Absolutely disgusting what these people do. I have paid thousands into my storage unit. I'm a single mother trying to make things work and stay above water. I h... Read More

Absolutely disgusting what these people do. I have paid thousands into my storage unit. I'm a single mother trying to make things work and stay above water. I have given them every cent that I have that I could constantly paying my bill and still constantly having them threaten my belongings. They know exactly what's in there and know my situation personally, they know my dead mother's ashes are in there, including everything from my first son and my second son everything else I could care less about, but my children's entire lives and childhood are in that locker and I keep paying every cent I have into them, and they keep threatening to auction it Not to mention, there's human remains in there that they won't give me back. It's absolutely disgusting. I have gone to the better. Bureau and I have spoke to a lawyer I would steer clear of this place. I have never in my life had a place charge me $1200 for not even a full two months when my monthly payment is 209 and not to mention I've been there for at least a year Figure out that math.... Absolutely horrid human beings

This was an amazing storage facility before the crooks at mini mall storage took over. Where all they seem to care about is late charges. Been on disability for... Read More

This was an amazing storage facility before the crooks at mini mall storage took over. Where all they seem to care about is late charges. Been on disability for 2.years and every month I ask if I can pay on the 5th. Been a customer for over 3 years. My small cheque comes in then I have to pay a Canadian tire credit card that seems to take 5 days to post. If there is a holiday or a weekend in between then boom late charges galore. Asked for them to be waived when my sister passed away and my dad was in the hospital with a heart attack. And my stepson was in the hospital as he almost slipped into a diabetic coma. This all happened within 5 weeks. The area manager would not waive a single late fee. I was in tears as I was telling him my story but he didn't care at all. He pretty much smirked and chuckled. Shame on you mini mall storage. I read your article about record profits during the covid epidemic. It's no wonder. You wrecked a really great storage facility.

I wanted to book a unit over the phone for 2 weeks away, I was told no over the phone booking And then that they dont book that far in advance I've used storag... Read More

I wanted to book a unit over the phone for 2 weeks away, I was told no over the phone booking And then that they dont book that far in advance I've used storage units all over Alberta for years now and never have I ever heard such things. Who doesnt book over the phone, and how is 2 weeks away too far in advance What I am assuming is they are needing to rent the unit out sooner then that. I will gladly go to their competitor for the same unit size and price who happily took my reservation over the phone and for 2 weeks from now